The digital transformation is accelerating everywhere, and the financial industry is no exception where the need for adaptability and scalability is key.
In a nutshell, citizen development is a process whereby non-IT professionals can create their own business applications, using low-code/no-code (LCNC) platforms and without involving resources or staff from their technical department. Thanks to this flexible approach, citizen developers can build upon existing programs and adapt them to specific uses and situations.
“It allows for tailor-made processes and solutions, in fields as varied as reporting, data processing, automating certain tasks, customer experience, portfolio allocation, and more.”
Matthieu Dartiguenave, Head of Strategy & Product Development at Amundi Technology